The reduced price of going online coupled with growing confidence in
online retail stores have sent online sales figures soaring over the
past few years. It seems that every year, online sales trends increase.
It seems the consensus is,shopping on the internet is here to stay.
According to the US Census Bureau of the Department of Commerce, online
retail sales accounted for 1.9 percent of the total retail sales in the
fourth quarter of 2003, representing more than $17.2 billion in
revenues. By the fourth quarter of 2004, online retail sales accounted
for 26% of total retail sales. It doesn't stop there. According to
Forrester Research online Christmas shopping alone accounted for $13.8
billion in revenues in 2006. Globally, online retail contributed
revenues of $747.6 billion for the year 2006, this is a 14.8 percent
increase over 2005 and 23.1 percent of the total retail sales for the
year.
It has long been a belief that consumers want to actually see, touch
and feel something before buying it. However, with the growing
availability of comparison shopping websites or sites that host product
ratings, consumers are relying on online research to make sure that
they get the right item for the best possible price. In a survey by
Pricegrabbers.com 81% of the respondents stated they researched on the
internet first for both products and retailers when it came to shopping
for home furniture and appliances. In fact, there was a significant
rise in the confidence level of consumers while making large purchases
online as compared to a similar survey conducted in 2006.
Of course, the comfort levels for buying on the web has been increased
by the discounts offered by retailers, including good after-sales
backup and offers on home delivery of products. Also, as major high
street companies launch online versions of their brick and mortar
outlets, where people can find the same quality and discounting without
the headache of driving all the way to the store and fighting through
the masses shopping for the same products.
If you still need proof that the world is moving towards online retail in a big way, consider this:
The UK Office for National Statistics predicts that online shopping in
the nation is likely to witness an ongoing upward trend, accounting for
£162 billion in revenues by 2020 and representing 40% of total retail
sales.
In short, the online shopping train has taken off and there is no stopping it now.